Citrus & Sugar Facial Cleansing Scrub jar beside the open scrub, lemon, sugar and a wooden scoop

Kind To Your Skin & The Environment

Nourishing Skin Care Derived From Nature

In Sync With Your Skin—and the Planet

Close-up of the Citrus & Sugar Facial Cleansing Scrub jar, a 3-in-1 scrub with organic sugar and Aloe Soap

Citrus & Sugar Facial Scrub jar with the open scrub, half a lemon and scattered sugar

Overhead view of Citrus & Sugar facial scrub with lemon, sugar and a scoop of the creamy scrub

Open jar of creamy Citrus & Sugar facial scrub with aloe leaves, lemon and eucalyptus

Facial Scrub: Citrus & Sugar Cleansing Facial Scrub

Name: Facial Scrub: Citrus & Sugar Cleansing Facial Scrub
Brand: Chagrin Valley Soap & Salve
SKU: scrubface5
Price: 15.75 USD
Availability: InStock
Rating: 4.9 (62 reviews)

A 3-in-1 facial product that cleanses, gently exfoliates, and supports moisture retention—all in one simple step. Nourishing plant oils, organic sugar, and our gentle Aloe Soap work together to polish away dull skin, cleanse pores, and leave skin smooth, balanced, and comfortable.

Size:

4 fl oz Jar

$15.75

Satisfaction guaranteed. If you're not happy, we'll make it right.

Product Overview

This Citrus & Sugar Cleansing Facial Scrub is a simple, effective way to cleanse, exfoliate, and support skin comfort in one easy step.

Nourishing plant oils and butters are whipped with fine-grain organic cane sugar and a touch of our gentle Organic Aloe Soap to create a creamy facial cleanser that softly polishes the skin without harsh abrasion.

Why It Works

Fine sugar crystals gently exfoliate dull, dry surface cells while naturally dissolving during use, helping prevent over-exfoliation. As dead skin cells are lifted away, skin feels smoother, brighter, and more receptive to oils and creams applied afterward.

The blend of plant oils and butters supports the skin barrier during cleansing, helping reduce moisture loss so skin never feels tight or stripped.

Skin Benefits

Gently exfoliates and smooths dull skin
Helps cleanse pores and remove surface buildup
Supports moisture retention and skin comfort
Leaves skin soft, smooth, and refreshed
Suitable for all skin types, including acne-prone skin

Why We Use Sugar

We chose organic, fair-trade fine-grain cane sugar because it exfoliates effectively while remaining gentle on delicate facial skin. Unlike ground shells or seeds, sugar granules naturally soften and dissolve during use, creating a smooth, controlled polish that lifts away dead surface cells without harsh abrasion.

As dull skin cells are removed, skin looks brighter, feels smoother, and is better able to absorb oils and creams applied afterward.

Thoughtful Ingredients

Organic fine-grain cane sugar for gentle, dissolving exfoliation
Nourishing plant oils and butters to support skin softness and comfort
Our gentle Organic Aloe Soap to cleanse without stripping
A fresh citrus essential oil blend adds a clean, uplifting aroma

Leaves skin feeling clean, soft, and comfortable—never tight or greasy

How To Use

An exfoliating facial cleanser removes dead skin cells and other grime from the skin’s surface. If left unchecked, pollutants can build up on your skin’s surface, dulling your complexion and clogging pores which not only leads to breakouts, but also interferes with the absorption of moisturizing skin care products.

Exfoliating the top layer of dead skin cells triggers the skin’s natural renewal process, revitalizes your complexion, and helps skin look more radiant and healthy.

Directions:

Use several times a week in place of regular soap (start slowly and gradually increase if desired)
Wet face thoroughly with warm water
Using a small amount, massage your face in gentle, wide, circular upstrokes with fingertips
Add more water to fingertips
Massage again creating a fine creamy lather
Allow moisturizing scrub to sit on skin for a minute or two for deeper hydration
Rinse with warm water and pat dry

Be extra careful when using scrubs on facial acne. Massage gently and do NOT scrub the product into the facial skin. Although it seems like vigorous scrubbing would keep the pores unclogged thereby decreasing blackheads and pimples, the blockages that cause blemishes often occur deeper in the follicle, and excess surface scrubbing will simply irritate the skin.

This is a preservative-free product! To extend shelf-life . . .

Do not get water in the jar
Use a small spoon or craft stick to remove the cleansing scrub instead of wet fingers
Try a bamboo spoon to scoop out product

FAQs

Effective, Feel Good Ingredients

The goal is simple: to Harness the Power & Simplicity of Nature® to cleanse, soothe, heal,  and protect your skin and hair!

Our unique formulas rely on moisturizing oils and butters, healing botanicals, and pure essential oils. We choose every ingredient with one end-result in mind….the BEST possible natural skin care for YOU!

Featured Ingredients

Organic Cane Sugar*

White cane sugar provides smooth, balanced exfoliation with uniform crystals that dissolve gradually during use. It gently buffs away dead skin while helping attract moisture, making it ideal for body scrubs that polish evenly without irritation or harshness. *Fair Trade Certified Read More

Organic Mango Butter

Mango butter is a creamy, lightweight moisturizer rich in antioxidants and essential fatty acids. It helps restore skin’s softness, elasticity, and smoothness while soothing dryness and irritation. In hair care, it locks in moisture, reduces frizz and breakage, and leaves hair soft, shiny, and naturally healthy-looking. Read More

Organic Evening Primrose Oil

Evening primrose oil is a soothing oil that is often used to help ease irritated skin conditions. It is excellent for dry, aging, or chapped skin and helps promote soft, strong, healthy-looking hair. Read More

All Ingredients

Organic Palm Oil (Sustainable)

Organic Cane Sugar*

Organic Evening Primrose Oil

Organic Mango Butter

Organic Virgin Shea Butter*

Organic Virgin Coconut Oil*

Organic Jojoba Oil

Organic Lemon Essential Oil

Organic Bergamot Essential Oil

Organic Lavender Essential Oil

Organic Eucalyptus Essential Oil

Organic Rosemary Oil Extract (ROE)

All of our sugars are organic, fair trade, and vegan (bone-char free).

*Ingredient is Fair Trade Certified

The ingredients above are blended with our Organic Aloe Soap, which is USDA Certified "Made with Organic Ingredients" by OEFFA

Ingredients in Aloe Soap: Organic Extra Virgin Olive Oil; Organic Coconut Oil*; Organic Castor Oil; Organic Aloe Vera; Sodium Hydroxide^; Water; Organic Essential Oils Of Lemon, Bergamot, Lavender, Eucalyptus; Organic Parsley; Organic Cornstarch; Organic Rosemary Oil Extract

^Used in the saponification process to turn oil into soap. None remains in the finished product.

Overall rating: 4.857143 / 5 from 63 reviews.

AI Generated Review Summary

This facial scrub combines nourishing oils with organic sugar and aloe soap to cleanse, moisturize, and exfoliate the skin, leaving it feeling clean, soft, and refreshed. Customers appreciate its great smell and gentle exfoliation, making it a highly effective and enjoyable cleansing experience.

Summary topics

Facial Cleansing (16%): Many customers brought up that this face scrub makes their face feel clean, nourished, and soft.
Product Aroma (31%): A substantial number of customers remarked that the product smells great and leaves their skin feeling clean and moisturized.
Exfoliation Quality (49%): A substantial number of customers remarked that this scrub is the best they have ever used.
Gentle Exfoliation (12%): Customers appreciated the gentle exfoliation and the whipped oils leave it SO soft after you rinse.
Skin Feel (29%): Many customers expressed satisfaction with how this product leaves their skin feeling soft, smooth, and nourished.

Review topics: ["quality","feels","skin","smells","scrub","face","jar","exfoliation","fragrance","works","cleans","lather","use","fan","soap"].

Review highlights

"My skin feels great, and the subtle citrus scent is lovely when I'm doing my morning routine." — Beverly T.
"It makes my face feel so smooth and clean." — Shelley B.
"My skin feels smooth and not overly dry." — Nina V.

Reviews

Great product!

"I love this scrub! I leaves my face very soft and smooth."

— Valerie B. (5/5)

My skin feels amazing

"I really like this product. It has a rich, creamy feel with mild exfoliation. At first, I was worried it would be too heavy for my skin in the summer and that it might leave too much moisture on my face. But, intead, it makes my face feel amazing! I use it on my neck as well and have been very pleased with it!"

— Kelly G. (5/5)

The fragrance is perfect!

"I'm 70yo and thought that citrus was too harsh for my delicate and aging skin. I was wrong. I loved this scrub! Perfect amount of sugar grains that melted as I scrubbed, and it wasn't too abrasive. Left my face feeling soft and moisturized. I used my Rosehips and Sesame Beauty Oil after."

— Erica G. (5/5)

I really love this product!

"I ran out of the product I normally use while I was out of town. I found this in the store. I tried it and just fell in love with it. I have reordered twice!! It’s so moisturizing and leaves my skin feeling clean and hydrated."

— Karen C. (5/5)

Works well

"I like this product, and it leaves my face soft and smooth. I only wish it came in a smaller container."

— Morgan (4/5)

Amazing products

"I splurged quite a bit on the citrus & sugar cleansing facial scrub and a few other body scrubs. Each item left my skin feeling clean, refreshed, and hydrated. I'm. so grateful for the care they put into their products and keeping them full of nourishing ingredients!"

— GABRIELA R. (5/5)

Leaves face feeling soft

"I like the scent and how well it lathers, but would have liked for a bit stronger exfoliation."

— Linda R. (4/5)

Absolutely love this product! My

"Absolutely love this product! My skin is so refreshed and glowing after each use. Prior to purchasing, I really struggled with dry irritated skin, but now my skin feels so soft and smooth. I only use a small amount so a little goes a long way which is a good bang for your buck."

— Emily M. (5/5)

Great product overall

"I’ve been using this product for the past few days or so, after using it my face always feels hydrated and soft which was something other skin products lacked. I have an appreciation for skincare brands whom take pride in using clean ingredients. The only reason as to why I’m giving it 4/5 stars is because this cleanser has more ingredients than listed online and I would have liked for the company to have been more transparent about the full list of ingredients to the costumer prior to purchase. Aside from this I would recommend this company to friends as it’s made of cleaner ingredients compared to most skincare brands nowadays."

— Diana c. (4/5)

Not a huge fan :(

"I felt like the grittiness of the scrub was good upon first application. It scrubbed my face well. But the more I rubbed it into my face, it felt like the main oils were super heavy and too thick to rub off my skin. It made me feel like I had thick makeup caked to my face. I didn’t like that at all. I ordered multiple products for the first time, with this scrub, having been excited to try them out, but am a bit disappointed in several of the products. Either because of smell, certain ingredients used (like this scrub, the very first and main ingredient used is Palm oil. Yes it’s organic, but still not a great oil to be used, IMO. ), or because of texture. :("

— Jessica B. (3/5)

Q&A

Is this product suitable as an evening scrub to remove makeup? Thank you.: Hi Lyla, Thanks for reaching out! We would not recommend using this as a make up remover due to the fact that this product is intended to be gently rubbed into the skin to exfoliate your skin and if rubbed into sensitive areas such as your eyes to help remove make up, it could cause irritation from scrubbing with the sugar granules. We have a make up remover cleansing oil that is a wonderful option to gently remove make up at night or any of our soaps followed up by a moisturizer. I hope this helps! Please let us know if you have any additional questions or concerns and have a great day! -Christina, Chagrin Valley
Is the jar plastic or glass?: Hi Elsie, Thanks for your question! This product comes in a glass jar! Hope this helps :) Thanks again for reaching out and please contact us anytime with additional questions or concerns! -Christina, Chagrin Valley
can this be used as a lip scrub?: Hi There, Thanks for your question! While we have not had any of our customers mention they've used this product as a lip scrub, you can certainly try! The ingredients in this product are very moisturizing and exfoliating, however; there are bits of our Aloe, Aloe Aloe soap in this product to make it more of a cleansing scrub. You could try our Coconut & Honey Scrub which might work better as it does not contain any soap- only oils, butters, and sugar. Hope this helps! Thanks again for reaching out and please contact us anytime with additional questions! -Christina, Chagrin Valley
Wondering if this could help with clogged pores or if the adzuki scrub would be better? I have been using a chemical exfoliator but would like to use something more natural. Just worried the coconut oil could exacerbate rather than help. I only cleanse once a day and was looking for a product that could help remove spf and light makeup as well as cleanse.: Hi There, Thanks for your question! Our Citrus & Sugar scrub has bits of our Aloe, Aloe, Aloe soap in it so it does help to gentle cleanse, moisturize and exfoliate! Our Adzuki Scrub is more popular for helping to unclog pores. Adzuki beans contain a natural foaming agent called saponin that helps cleanse pores by absorbing excess oils, removing dirt and dead skin cells, drawing out impurities and promoting circulation. Hope this helps! Thanks again for reaching out and please contact us anytime with additional questions! -Christina, Chagrin Valley
This item has a "melt" warning. Does melting effect the quality of the product? Will it leak from the container during shipping? Should I stir it when it arrives?: Hi There, Thanks for your question! While the quality of the product is not affected by melting, the consistency of our whipped product such as the Citrus & Sugar facial scrub tends to change a bit if melted. The overall product becomes more condensed as all of the air that is whipped in deflates when the product melts. If it melts, it should not leak during shipment. You do not need to stir this product, just keep it stored in a cool dry environment. Hope this helps! Thanks again for reaching out and please contact us anytime with additional questions! -Christina, Chagrin Valley

Frequently Asked Questions

Are Chagrin Valley Ingredients & Products USDA Certified Organic?

Chagrin Valley Soap & Salve is a USDA Certified Organic Company

The most important consideration in any business is its customers. Today's world of misleading claims, false advertising, and simple deception, often leaves consumers trying to discover the truth about personal products and their ingredients.

We want our customers to know that we are committed to transparency in everything we do.
We want our customers to know that when we say "organic," we mean it.
We believe that in becoming a USDA Certified Organic company, our customers do not have to wonder if we really use certified organic ingredients or if our organic products are truly organic.
So we choose to be a certified organic company and abide by the strict standards required for organic certification.

Some of my favorite products are made with ingredients that just do not exist as certified organic. Why? At this time there are no standards created for ingredients specifically used in the personal care product industry. Organic certification of personal care products is based on the organic food standards set by the National Organic Program of the USDA.

But since we are a certified organic company, we are required to submit documentation that even our "non-organic ingredients" were produced without the use of toxic pesticides, genetically modified organisms (GMOs), sewage sludge, or irradiation.

Certified Organic Education Series

Explore related articles to learn more.

View Answer Page

What are essential oils?

What Are Pure Essential Oils?

Have you ever enjoyed the scent of a fragrant flower or herb? The fragrance comes from potent, aromatic compounds called essential oils found in the flowers, stems, seeds, bark, roots, fruits, and other parts of plants. It often requires several pounds of a plant to produce a single bottle of essential oil.

Essential oils not only give plants their unique scents but also help lure plant pollinators and protect plants from insects and other predators.

The chemical composition of essential oils may provide valuable psychological and physical aromatherapeutic benefits for some people.

It is important to note that to be a true essential oil, the oil must be isolated from the plant material by physical means only. Essential oils are NEVER extracted using solvents.

Although synthetic fragrances or "nature identical" oils are available at a much lower cost, only natural plant essential oils will provide any aromatherapeutic benefits.

View related natural skin care blogs

What Are Essential Oils (Much more detail)

How Essential Oils Are Extracted

Why We Use Only Real Plant Essential Oils?

What is Aromatherapy?

If you are pregnant or under a doctor's care for any medical condition, please consult your healthcare provider before using essential oils.

Pregnancy & Children: We do not provide information on the safety of essential oils during Pregnancy or for use in Children because the available information is very ambiguous and often contradictory. If you’re interested in using essential oils during pregnancy or with young children please do your own research and consult your doctor, midwife, or health care professional before use.

View Answer Page

I Have Allergies What Natural Skincare Products Are Safe For Me?

Help! I Have Allergies

Trying to choose the right natural soaps or skincare products can be a bit overwhelming especially when you have allergies and/or skin sensitivities.

Since we proudly list every ingredient in all of our products, reading the ingredient list will help to eliminate ingredients that may cause you problems.

We always recommend doing a patch test before using any new products especially if you have sensitive skin or allergies.

We receive so many emails asking for help with allergies, we created categories in our “Help Me Choose” section to provide information for those with allergies or sensitivities to nuts, coconut, shea butter and gluten.

Check out our help me choose pages!!

If you are allergic or sensitive to any of the ingredients in our products, they may cause skin irritation. Even natural ingredients may cause sensitivities.

People with severe allergies--please note: If you have severe anaphylactic-type reactions to ANY of the ingredients in ANY of our products, please do not buy our products. We have dedicated soap rooms and product rooms that are kept meticulously clean, but we cannot guarantee against possible cross-contamination of individual ingredients.

View Answer Page

Is There an Expiration Date On My Natural Skincare Product?

Product Expiration Dates

Natural Organic Skin Care Products We hand make all of our own products in small batches to ensure freshness, consistency, and perfection.

Our products are not made to sit on store shelves for years and years.

Although there are natural preservatives within the chemical structure of many natural ingredients, they not as potent as the synthetic preservatives used in commercial products to prolong shelf-life.

Other than soap, our products are remade every few weeks and none are very old when they are sold. Our non-soap products should be opened within 6 months of purchase.

Since we use no preservatives or chemical stabilizers, the more important question is, "how long will the product last once it has been opened?

Once opened, skin care products become exposed to dirt and microorganisms (bacteria, yeasts, and molds) that are found in the air and on the skin.

As soon as you open and begin to use any product, simply the way in which you use it will affect its lifespan.

So, we use the PAO (period-after-opening) symbol. These symbols are already available on the product pages of our website and we are in the process of adding them to all of our labels.

The POA symbol is a standard symbol that identifies the useful lifetime of a skin care product after it has been opened for the first time.

As you can see from the picture, the symbol is an open jar with a written number and the letter "M" for the word "months."

A product with a "9M" would mean that it is good for 9 months after opening.

Tip: write the date you open a product for the first time on its label so you can keep track of the period after opening.

Our POA number represents our best suggestion. There are many factors that can affect the lifespan of a product. If a product is discolored, has an unpleasant smell or looks odd, the product should not be used and should be discarded.

Each time you place your warm fingers into a tin or jar, you melt some of the butter which can change the consistency of the product.
Fingers also introduce bacteria and other contaminants into the product.
If a product has not been stored properly, for example, if the lid has been left off for long periods of time, the product may ‘go off’ before the period after opening has passed.
As scented products age, some of the natural essential oil scent may be lost. Pure essential oils just do not have the staying power of synthetic fragrance oils.
Over time, natural colors may also fade.

If you’re like me, and you find an old dusty product hiding in a drawer, makeup bag, or even a suitcase from your last trip, you can call us with the lot number and we can verify its age. Obviously, if it seems off in any way, toss it!

Please note: This PAO symbol is widely used in Europe to recommend the length of time a product remains usable after opening, for products that have a shelf-life of at least 30 months. Our products do NOT have a shelf-life of 30 months before opening.

View Answer Page

Are Your Products and Ingredients Cruelty Free?

All of Chagrin Valley's natural soap, shampoo bars, and personal care products are certified cruelty-free by Leaping Bunny.

Chagrin Valley Soap & Salve has been Leaping Bunny Certified since 2013.

The Leaping Bunny Program was developed in 1996, by The Coalition for Consumer Information on Cosmetics (CCIC), to identify and support companies that are doing their part to help eliminate the unnecessary use and mistreatment of animals to test cosmetic products and ingredients. The CCIC is made up of eight animal protection groups including the Humane Society of the U.S., as well as groups from Canada and Europe.

At Chagrin Valley we do not test our finished products on animals (other than human volunteers). But what about the raw materials, the ingredients we use?

Many products display labels claiming that their finished product is ‘not tested on animals’ but this does not guarantee that the product ingredients are actually free from animal testing.

The CCIC Standard is a pledge that a company makes to remove animal testing from all stages of product development. Our pledge to buy ingredients that are cruelty-free is integrated into the purchase agreement for all of our suppliers.

Personal care products displaying the “real” Leaping Bunny logo are certified ‘cruelty-free' using the internationally recognized Humane Cosmetics Standards. These rigorous standards require that no animal testing is performed or authorized for finished products or any of the ingredients in any stage of product development by the company, its laboratories or its suppliers after a fixed cut-off date. All Leaping Bunny companies are subject to independent audits and pledge commitments that are renewed on an annual basis.

This annual renewal is a key requirement that sets the Leaping Bunny Program apart from other cruelty-free certification programs. Companies that manufacture products, as well as their ingredient suppliers, must annually recommit to upholding their promise to not conduct animal testing on any finished products, ingredients, or formulations.

Why is this annual commitment renewal important? "Because product formulations change, suppliers come and go, and manufacturers develop innovative lines to meet consumer needs. But we know that compassionate consumers need to be confident that no animal testing is involved in the products they use."

At Chagrin Valley Soap & Salve . . .

we do NOT test our products on animals
we do NOT use ingredients tested on animals
we do NOT sell into markets that require animal testing

The Leaping Bunny Program provides
the best assurance to consumers
that they are making compassionate shopping choices
by purchasing Cruelty-Free skin care!

View Answer Page

Do you make seed-oil-free products?

Some of our products are seed-oil free, but many contain seed oils, and we choose them with care. Every seed oil we use is USDA Certified Organic and mechanically pressed (cold-pressed or expeller-pressed). Not all seed oils are equal, and the worries you may have heard about seed oils come from how conventional oils are grown and made, not from the seeds themselves.

Where do the concerns about seed oils come from?

Most of the concern comes down to two things:

How the seeds are farmed. Conventional seed crops such as canola, soybean and corn are often genetically modified (GMO) and grown on large industrial farms using synthetic pesticides and herbicides.
How the oil is extracted. Most conventional seed oils are pulled from the seed with chemical solvents such as hexane, then refined, bleached and deodorized with more chemicals.

Why those concerns don't apply to our seed oils

Certified organic: USDA Organic rules prohibit GMOs and synthetic pesticides. They also prohibit extracting oils with solvents like hexane.
Cold-pressed or expeller-pressed: our seed oils are squeezed from the seed by pressure alone, with no hexane, butane or other chemical solvents.

The result is a high-quality oil that keeps more of the plant's natural nutrients.

Which seed oils do we use?

Organic sunflower, canola, evening primrose, rosehip, flaxseed, pumpkin seed, grapeseed, sesame seed, pomegranate seed and hemp seed oils. Every product page lists every ingredient, so you can always see exactly what's inside. Have a question about canola in particular? See What kind of canola oil do you use?

Everyone's skin is different. If you have sensitive skin or are trying a new product, we recommend a simple patch test.

Want the whole story? Ida explains the seed oil debate, organic vs. conventional farming, and how different extraction methods work in her blog post "Seed Oils in Skin Care: Separating Fact from Fiction."

View Answer Page

Facial Scrub: Citrus & Sugar Cleansing Facial Scrub